Terms Of Service

By using any of our services, You confirm that You are in agreement with and bound by the terms and conditions below. These Conditions shall, together with the Proposal issued to You by Us describing the Services, constitute the whole agreement between You and Rate It Right. Rate It Right reserves the right to amend these terms and conditions at any time. We advise You periodically check these terms for alterations. Rate It Right is a trading style of Lead Vault Ltd, registered in England. 63-66, Hatton Gardens, Fifth Floor, Suite 23, London, England, EC1N 8LE.

Last updated 11th April 2024

1. The Services

1.1. We will provide the Services to You during the Term.

1.2. For Us to provide the level of service proposed we will require input from You to gather information about your business, products and services relevant to the Services. You shall devote such time as is reasonably necessary to provide this information in a timely manner upon request and will make a suitable manager or another senior employee available when reasonably necessary to facilitate the orderly flow of requests and information between Us and You.

2. Payment Terms

2.1. TBC

3. Cancellation of Services by You

3.1. TBC

4. Cancellation or Suspension of Services by Us

4.1. TBC

5. Compliance

5.1 Lead Vault will always follow compliance in line with company policies and legislation however it is the responsibility of the client to ensure any content that is provided is signed compliant with their respected governing or regulated body (if any).

5.2 Any articles or information that we post on your behalf must be signed off by the client first.

6. Our Liability

6.1. We shall not be liable to You for any damage to software, damage to or loss of data, loss of profit, anticipated profits, revenues, anticipated savings, goodwill or business opportunity, or for any indirect or consequential loss or damage.

6.2. Our aggregate liability to You in respect of any claims based on events in any 12 month period arising out of or in connection with this Agreement (or any related contract including website design or hosting), whether in contract or tort (including negligence) or otherwise, shall in no circumstances exceed 100% of the total Charges actually paid by You to Us under this Agreement and any related contract in that 12 month period.

6.3. Nothing in this Agreement shall operate to exclude or limit our liability for:

a. death or personal injury caused by our negligence;
b. fraud;
c. any other liability which cannot be excluded or limited under English law.

7. Governing Law and Jurisdiction

This agreement and any dispute or claim arising out of or in connection with it or its formation, including non-contractual disputes or claims, shall be governed by English Law, and the parties submit to the exclusive jurisdiction of the courts of England to settle any such dispute or claim.